Privacy Policy

Effective Date: November 26, 2024

This Privacy Policy outlines how True Self Counselling LLC ("Company," "we," "our," or "us") collects, uses, shares, and protects your information when you visit or use our website located at https://trueselfcounselling.org (the "Site"). This Policy also explains your rights and choices related to your personal information.By accessing or using our Site, subscribing to our emails, or submitting personal data, you agree to this Privacy Policy. If you do not agree with any part of it, please do not use our Site.

I. Information We Collect

We collect two types of information: (A) information you provide directly and (B) information collected automatically.

A. Information You Provide

We may collect personally identifiable information such as your name, email address, phone number, or payment information when you:

-Contact us via forms or email

-Subscribe to our newsletter

-Book a consultation

-Participate in surveys or promotions

B. Information Collected Automatically

When you access the Site, we automatically collect:

-IP address

-Device type and browser

-Pages visited

-Time spent on pages

-Referring website

We use cookies and similar technologies to improve user experience and analyze performance. You can manage your cookie preferences in your browser settings.

II. How We Use Your Information

We use your information to:

-Respond to inquiries and provide supportImprove our website, services, and user experience

-Send newsletters and marketing communications (if you opt in)

-Process payments and schedule appointments

-Comply with legal obligations

III. Sharing Your Information

We do not sell or rent your information. We may share your information with trusted third parties who help us operate our website or deliver services, such as email marketing providers or website hosting companies. These parties are obligated to keep your information secure. We may also disclose information if required to do so by law or to protect our legal rights.

IV. Your Choices and Rights

You have the right to:

-Access or correct your personal data

-Withdraw consent at any time

-Request deletion of your information

-Opt out of marketing emails by using the "unsubscribe" link to exercise your rights, contact us at [email protected].

V. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

VI. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of those websites before submitting your information.

VII. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

VIII. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we become aware of such data, we will delete it promptly.

IX. International Users

If you access our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located.

X. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The "Effective Date" above reflects the latest revision. We encourage you to review this Policy periodically.

XI. Contact UsIf you have any questions about this Privacy Policy, please contact: True Self Counselling LLC

Email: [email protected]

Website: https://trueselfcounselling.org